Not my first order. As usually I’m very pleased with the fit and the comfortable fabric
Well made clothes excellent design plus great customer service 😎
La calidad de los materiales bien tratados se combina con un diseño verdadero y una comodidad 100%
Se nota el empeño que ponen en hacer prendas realmente cómodas y sudaderas, con materiales de una calidad muy superior a la habitual.
Found Melou on Instagram some weeks ago.
After five items I bought from them I am totally amazed!
Superb quality!!!!
Nice Shirts! Lovely Quality ! Everytime again!
I have been a buyer since the beginning and I have always been satisfied!
Después de ya varios artículos adquiridos, Melou no decepciona. Transparencia en los materiales y lugar de fabricación para mí son un “must”. Como crítica constructiva, me gustaría que en las sobrecamisas tallaran en algún modelo más tirando a estándar, ya que todas las que me han gustado son muy “oversize”. Por lo demás encantado con los productos.
I found Melou via Instagram ads and have to say I got a bit obsessed with the website. The presentation of products and especially the photography is so amazing. Every piece and image makes you wanna learn more about the whole thing.
I like how you show your love for creating clothing that you want to wear. And your attention to details, fabrics and production processes are very inspiring.
So I ordered a couple pieces a few weeks ago and they really did not disappoint. The fabrics feel awesome and the production quality is stellar. I bought the Lava Pant for example and it's my favourite piece already.
Great work. Keep it coming! You won a customer and a fan.
Very professional service and top quality products,well done lads 👍
Llevo bastantes años con Melou y la ropa y calidades de tejido espectacular, usadas para deportes de agua, campo, etc… diseños originales.
I bought a cap for €40 that faded after just the fifth time I wore it. I contacted Melou (attaching photos), as this is clearly not normal for such an expensive item—especially considering I never use any products on my hair. I also asked how I was supposed to wash it. I received no response.
A week later, I forwarded my message to a different Melou email address. A few days after that, I finally got a reply—only in English. Their exact words (translated):
“Regarding your photos: we looked at them carefully. The cap looks happily worn and full of life. In fact, that’s how we like to think of fabrics: they’re alive and change with you the more you wear them.”
In short, they had the nerve to tell me they like the worn-out look, even though I had only worn the cap five times (as I clearly stated). I have €10 caps that have never had this kind of issue.
And to top it all off, they offered me a €20 discount on my next purchase—as if I’d ever want to buy from them again after this fiasco! They can’t replace the cap because they’ve run out of fabric. When I replied asking them to make it with a different fabric (since the fabric was the actual problem), they just stopped responding.Terrible quality and even worse customer service. Goodbye, and never again.
