These are the shipping costs for the different geographical zones depending on the total of purchase:
Spain: Free for purchases over 50€. For purchases less than 50€ delivery costs are 5€.
*Note: We do not deliver to Canary Islands, Ceuta or Melilla.
Europe: Free for purchases over 100€. For purchases less than this total, delivery costs are 10€.
North America (Canada, Mexico and United States): Free with purchases over 150€. For purchases less than this total delivery costs are 15€.
Rest of the world: Free with purchases over 200€. For purchases less than this price delivery costs are 25€.
EXCHANGES AND RETURNS
If you would like to exhange or return an ítem, please write to us at:
If you would like to exchange the size of an item please inform us of the clothing design and size that you would like to retun and the size that you would like, once we receive your returned ítem it will be exchanged. This way we can reserve the purchases that we have to send.
The shipping costs for returns and size exchanges will have to be paid by the purchaser.
The delivery costs for exchanges and returns will be the same as the original delivery costs.
To accept a return, the clothing ítems must be unused and in original packaging with labels. Exchanges must be made within 30days from the date of purchase. Delivery costs are not returned in any case.
Once we receive your exchange the process will take a maximum of 5 days. If an item is returned the money will be returned to the same credit card or paypal account in which the purchase was made.
We will send an email confirmation when any credit is returned.
The address of our warehouse is:
Melou Clothing (Explora Tarifa)
Carretera Nacional 340, km76,2
Contact number for the courier: 0034-657918200
Note: No refunds or exchange on past season items unless the product is damaged or faulty. An online store credit will be offered if the past season item is returned within 30 days of the purchase date.