Inconvenient return process and unexpected tax charges
The return policy is inconvenient—you have to package and send the items back yourself and also pay for shipping to the return center in Spain.
I also feel misled, as the website clearly states that prices include tax, yet I received an additional tax bill afterwards.
I bought three items and am returning two due to sizing issues, but I still ended up paying import tax for all three items, in addition to the return shipping costs.
The T-shirt itself cost €37, but I paid approximately €30 (350 NOK) for return shipping and about €50 (570 NOK) in import tax. In total, that means the single T-shirt I kept ended up costing around €117.
This is by far the most expensive T-shirt I have ever bought.